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Zyllion Shiatsu Neck and Back Massager - 3D Kneading Deep Tissue Full Body Electric Massage Chair Seat Cushion Pad with Heat and Vibration for Muscle Pain Relief, Home and Office - Black (ZMA-33)

4.3 4.3 out of 5 stars 1,472 ratings

$199.95 with 26 percent savings
List Price: $269.95
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Purchase options and add-ons

Use for Shoulder, Back, Whole Body, Neck, Hip
Power Source Corded Electric
Material Faux Leather
Item Weight 10 Pounds
Brand Zyllion

About this item

  • Customize Your Massage: with the user-friendly remote control, select from different massage settings including a "spot" setting for the back area that keeps the massage nodes in place. The massage nodes imitate real, full-body kneading and rolling massagers to help get deep into muscle tissue. Bonus "seat" function allows you to cycle through 3 different vibration modes: low, medium and high for a comforting and relaxing massage experience.
  • Auto Adjustable Neck Massager for Height Control: is designed to effectively massage heights from 5' to 6' 3". Unlike other massage chairs that don't reach your neck properly, ours is equipped with a motor. Simply move the neck massager "up" or "down" with the remote control to set it to your preferred height for an enjoyable neck massage. The removable neck cover acts as a buffer to less then intensity.
  • Soothing Heat Function and Overheat Protection: transfers warmth to your muscles for better blood circulation to help with muscle fatigue and pain. With the remote, you can turn on/off the heat function separately for the neck or back portion. The chair massager is programmed with a 15-minute auto shut-off feature for safety and protection.
  • Ergonomic and Convenient Design: means being able to to afford a relaxing and spa-like massage in the comfort of your own home. The S-Shaped curve of the massager contours to the shape of your spine and body for maximum comfort. The versatile massage pad can be used on your sofa, couch, recliner or secured to your office chair with the attached Velcro straps.
  • Lifetime Customer Service Support: 100% customer satisfaction means the world to us! All Zyllion massagers are automatically covered under a 1-year warranty (2 years with registration). If anything happens within a year, we'll send a brand new replacement unit at no cost to you. Makes for the perfect self-care and wellness gift for mom, dad, wife, husband, women and men.

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Product Description

The video showcases the product in use.The video guides you through product setup.The video compares multiple products.The video shows the product being unpacked.
intuitive and user-friendly multi-functional remote control for zyllion zma-33
zyllion zma-33 shiatsu massage cushion is versatile to fit on any office chair sofa or recliner

Can the massage cushion be used in the car?

No. It only includes an AC power adapter that plugs into an electrical power outlet in your home or office. It CANNOT be used in the car.

How hot does the massage cushion get?

A gentle warming is created by heat lamps located inside of the massage nodes. Safety is our highest priority, so while it may not be as hot as a heating pad, you should feel warmth coming from the massage pad. Allow 5-7 minutes to feel the heat.

Can I use it on the bed or while lying down flat on it?

No. The massage cushion is meant to be used upright on a chair while sitting up and leaning back against it to get the most out of the massager. For safety and life of the product, we advise against using it while its flat.

It's making weird noises (e.g. loud, grinding, etc.). Is it defective?

Please note, there may be some noises coming from the motor while in use. If you feel like the noise is unusual (more than just motor noises) and its affecting the functionality of the massager, we'd be more than happy to assist you.

What's the maximum height and can the remote be replaced?

The massage cushion is designed to effectively massage heights from 5' to 6' 3". The neck massager is adjustable to accommodate different heights. To adjust the neck position, hold down the up or down arrow buttons. No, the remote cannot be replaced.

Product details

  • Product Dimensions ‏ : ‎ 17.5 x 15 x 33.25 inches; 10 Pounds
  • Item model number ‏ : ‎ ZMA-33-BK
  • Date First Available ‏ : ‎ August 6, 2020
  • Manufacturer ‏ : ‎ Zyllion
  • ASIN ‏ : ‎ B0881Y82NN
  • Customer Reviews:
    4.3 4.3 out of 5 stars 1,472 ratings

Product guides and documents

Compare with similar items

This Item
Zyllion Shiatsu Neck and Back Massager - 3D Kneading Deep Tissue Full Body Electric Massage Chair Seat Cushion Pad with Heat and Vibration for Muscle Pain Relief, Home and Office - Black (ZMA-33)
Zyllion Shiatsu Neck and Back Massager - 3D Kneading Deep Tissue Full Body Electric Massage Chair Seat Cushion Pad with Heat and Vibration for Muscle Pain Relief, Home and Office - Black (ZMA-33)
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Price-26% $199.95
List:$269.95
-17% $199.95
List:$239.95
$35.99$69.99-7% $279.99
List:$299.99
-7% $279.99
Typical:$299.99
Price Per Unit$199.95 / Count$199.95 / Count$279.99 / Count
Delivery
Get it as soon as Saturday, Jan 18
Get it as soon as Monday, Jan 27
Get it as soon as Saturday, Jan 18
Get it as soon as Saturday, Jan 18
Get it as soon as Saturday, Jan 18
Get it as soon as Saturday, Jan 18
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Important information

Safety Information

Always follow the instructions in the user manual. Do not use the massager while sleeping or taking a bath. Keep the massager away from water. Unplug the massager when not in use. Do not use the heat function for more than 15 minutes at a time. If you experience discomfort or pain, stop using the massager and consult a doctor. Keep the massager out of reach of children and pets.

Directions

Plug the AC Adapter into an electrical outlet and input the DC end to the dual-use powerplug on the cushion. **If you are not planning on using the massager for an extended period of time, please remove the electrical plug from the wall outlet.**. REMOVE THE NECK FLAP: The neck flap can be used as a cushion for those who prefer a less intense neck massage. If not using the flap, simply unzip to remove. Plugging in the massager will cause the back massager to run an initial cycle up and down, resetting the position to the bottom of the massage track. This will also occur when unplugging and plugging the unit back into an electrical outlet. When first pressing the power button (red button at bottom) of the remote, all functions turn on. Product will automatically turn off after 15 minutes. The lights at the top of the remote will indicate which setting is on. Neck Massage - Press to start. Press again to turn off the neck massage. Rotate - change rotating direction of the massager. • Heating - turn on/off the heat function for the neck massager. • Up/Down - hold down to move the nodes to better target an area. (When the neck massager is off, pressing the Up/Down buttons will cause the neck massager to turn back on.). Back Position - Press to start. Press again to turn off the back massage. • Speed - choose from 2 speeds the nodes will rotate at. • Spot - Nodes will rotate clockwise and counter-clockwise quickly to focus on one area. • Position - select from 3 different settings - full back, lower back, or upper back. • Heating - turn on/off the heat function for the back massager • Seat - Press to cycle through the vibration intensities: low - medium - high - off.

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Customer reviews

4.3 out of 5 stars
1,472 global ratings

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Customers say

Customers find the massager provides good relief for tight back and neck muscles. They appreciate its sturdy build quality, value for money, and adjustable neck and shoulder sections. Many find it easy to use and relaxing. However, some customers dislike the comfort level and have differing opinions on functionality.

AI-generated from the text of customer reviews

169 customers mention "Massage quality"155 positive14 negative

Customers appreciate the massage quality of the product. They find it helps relieve tight back and neck muscles, providing a strong massage that works well. The back massage can go very low, hitting the sorest spots perfectly. It feels amazing and works well, helping keep them from having back spasms.

"...We bought one in 2021, it is an easy unit to operate, has neck and back features that work well on stiff or sore areas...." Read more

"...The back massage can go very low, hitting the sorest spots perfectly—it’s amazing!..." Read more

"Appreciate the nodes, they actually dig into your back but not too hard. Just the right amount of pressure I feel...." Read more

"...It is a nightly ritual. Lots of power, adjustable for comfort and heavy duty enough to use daily" Read more

77 customers mention "Build quality"63 positive14 negative

Customers appreciate the massager's build quality. They say it's well-made, runs quietly, and feels strong. The massager is easy to use and relaxing, but it works best in a sturdy chair or lounger. It works out tough knots and is not for frail or delicate individuals.

"...Lots of power, adjustable for comfort and heavy duty enough to use daily" Read more

"...I'm very hopeful because the massager seems high quality." Read more

"...It seems to be made well and does a great job...." Read more

"...Product seems to be made well, though, so I'd give it a good review for that...." Read more

63 customers mention "Value for money"51 positive12 negative

Customers appreciate the massager's value for money. They find it a great investment as a gift or for personal use. It offers convenient massages without appointments or payment.

"Worth it, took it in backseat down south of a sedan, nice to have in office and vacation" Read more

"...It is certainly worth the price of the product that is still working great after 4 years!!!" Read more

"Best one on the market. Just order back up cords if possible." Read more

"...Overall this is worth the buy - we decided to try this out before buying one of those expensive chairs...." Read more

37 customers mention "Neck adjustment"34 positive3 negative

Customers appreciate the adjustable neck and shoulder sections of the massager. They mention it's better than other brands, with a neck/shoulder section that can be adjusted for user height. The position for the neck can be freely adjusted up and down, which is a major feature. They also mention the deep neck massage that can not only be adjusted by height but also can be reversed. The headrest adjusts low enough to fit their 9 year old and high enough for a 6' 5". The back and neck are adjustable for heat and location, and there are plenty of settings and good massage pressure.

"...The massage position for the neck can be freely adjusted up and down, which is a major improvement compared to the old model...." Read more

"We were worried about the height of the neck. It is adjustable enough for my 5 ft Mom. She loves it!" Read more

"...levels of seat vibration, deep neck massage that can not only be adjusted by height but also can be reversed for best use on different muscle groups...." Read more

"...I love the adjustable neck, and find that the teeny gap in coverage is not noticeable at all-maybe a taller person would have an issue, but with the..." Read more

34 customers mention "Ease of use"34 positive0 negative

Customers find the massager easy to use and set up. They appreciate the remote control and how easy it is to attach to chairs. The massage is described as hard and deep.

"...We bought one in 2021, it is an easy unit to operate, has neck and back features that work well on stiff or sore areas...." Read more

"Appreciate the nodes, they actually dig into your back but not too hard. Just the right amount of pressure I feel...." Read more

"...The attached remote is easy to work. Oh, and it can also spot massage anywhere on your back that you choose. I truly love this!!..." Read more

"I bought this for my wife and she loves it. Easy to set up, the device works as advertised and most importantly provides her the relief she has been..." Read more

21 customers mention "Motion"15 positive6 negative

Customers appreciate the massager's motion. They like that it can be moved to fit where needed, and they can change how the massage heads move. The neck piece moves up and down, and the circular motion is awesome. The full motion covers the entire back, shoulders, and neck. Kneading motion is smooth and you can change the rotation on the neck massager, which is nice.

"...Features are A+. Kneading motion. Smooth movement up and down. Reached entire spine from tailbone to base of the neck. Subtle heating...." Read more

"...You can also change how the massage heads move...." Read more

"...Also the spot massage moves weird on the track and it feels like it only does half of a rotation and then goes back the other way so it's not great..." Read more

"...I enjoy the full motion covering the entire back, shoulders and neck." Read more

99 customers mention "Functionality"69 positive30 negative

Customers have mixed opinions about the massager's functionality. Some find it works well and has great features like kneading motion and smooth movement up and down. Others mention it stopped working after using it once, and that it doesn't reach certain areas effectively.

"...It worked really well, but not long ago, the cover developed a large hole from wear...." Read more

"...Also, the fact that it works areas from my neck through my lower back is great…I definitely feel “worked over” after I use it...." Read more

"I really liked this unit until it just suddenly stopped working after having it for 2 months." Read more

"Works great. Do need to make sure you have your lower back close to bottom in order to get a good lower back massage." Read more

31 customers mention "Comfort"0 positive31 negative

Customers are unhappy with the massager's comfort. They mention it forces them forward, causes pain in the neck and back, and has a hard surface protruding from the seat. The balls dig into their back and neck too far, which causes more pain during the massage.

"...the back but since it's only on the bottom it just makes my legs and backside feel weird and itch...." Read more

"...I absolutely love it. If I use it too much it does get a bit uncomfortable at the point where my spine curves from scoliosis, but I am able to set..." Read more

"...The first time I used it, the balls pushing into my back were pretty painful and the neck section was too low to fit me correctly...." Read more

"...The neck massage pillow is not a great design in my opinion. It’s too cushioned and the roller balls can’t go deep enough to work for me...." Read more

Relaxing but not powerful enough on upper back
3 out of 5 stars
Relaxing but not powerful enough on upper back
This massager is relaxing to use, but if you're like me and need something that is powerful on the back to get out knots, then this isn't the greatest. The neck massager is nice but it seems like it pushes your upper body away from the back rest a bit so the back massager can't reach deep knots. The back massager also only has two speed settings and it seems like it needs a third speed that's faster. Also the spot massage moves weird on the track and it feels like it only does half of a rotation and then goes back the other way so it's not great and getting a targeted area. It has a long pause as it switches directions on spot massage so it feels really slow. It seems like you have to get it in just the right spot and then position your body just right for it to work decent in a targeted area. The vibration would be better if it was on the back but since it's only on the bottom it just makes my legs and backside feel weird and itch. You can change the rotation on the neck massager which is nice. My favorite thing about this product is how low the back massager gets on the lower back. It's gets down to the top of my buttocks which is nice for lower back pain. Since the lower back isn't being pushed away by another part of the massager, like how the neck massager effects the strength of the upper back portion, it is relatively strong on the lower portion. If the entire back massager had the same pressure as the lower end and the spot massage was better, this would be a five star product. But for the price and the lack of strength on the upper back I give it 3 stars relative to what I needed. I had a back massager a few years ago that was less than half of the price of this one that worked much better for me because of how much it dug into my knots. With that being said, my old one was painful to some people. So I guess it all depends on your needs and tolerance to the pressure. This massager is very relaxing and I have even fallen asleep sitting on it because of that. But for my needs this just isn't quite right. I opted for a more expensive model like this one hoping it would do wonders on my back but I am a bit disappointed. For someone that just wants a nice relaxing massage this would probably be great, but at this price point, I still wouldn't recommend it. I feel like even if you don't need the strength that I do, this is pricey and you could find one that fits your needs for cheaper. But once again, I've never found one that gets as low as this one on the lower back which helps with lower back pain. So that's the only major plus side. One more thing, this needs to be in a chair that reclines back at least a bit. I tried putting it on a dining chair that is straight up and it wasn't comfortable at all. The neck massager pushed my body too far away from the back massager with it straight up and was hardly hitting my back at all.
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Top reviews from the United States

  • Reviewed in the United States on December 31, 2024
    Style: with VibrationVerified Purchase
    The Zyllion A33 neck and back messager is a home run purchase. We bought one in 2021, it is an easy unit to operate, has neck and back features that work well on stiff or sore areas. Massage, portability, vibration and pain relief is remarkable. Customer service is fantastic, we had one issue with red light flashing continuous on remote, the customer service sent a RMA, the paid for shipping to return old unit for a new full unit replacement. They value their customers! Thank you Zyllion!
    3 people found this helpful
    Report
  • Reviewed in the United States on October 7, 2024
    Style: with VibrationVerified Purchase
    I previously bought an older model of this brand’s massage cushion and used it for six years. It worked really well, but not long ago, the cover developed a large hole from wear. I wanted to buy the same model again, but it was out of stock, so I purchased this upgraded version. I just received it today and tried it out—it’s exactly what I was looking for! The heating function is very powerful and helps relax the muscles effectively. The massage position for the neck can be freely adjusted up and down, which is a major improvement compared to the old model. Now the massage effectively targets the neck-shoulder junction as well. The back massage can go very low, hitting the sorest spots perfectly—it’s amazing! A small suggestion: the cover wears out quickly, so I hope it can be made more durable and long-lasting.
    8 people found this helpful
    Report
  • Reviewed in the United States on August 27, 2024
    Style: Heating Strip and VibrationVerified Purchase
    Appreciate the nodes, they actually dig into your back but not too hard. Just the right amount of pressure I feel. The neck nodes are nice because if your short or tall it can adjust to your height or just work on all areas of your shoulders/neck. Wish there was a 12v fan installed in the chair for hot summer days.
    3 people found this helpful
    Report
  • Reviewed in the United States on December 28, 2024
    Style: with VibrationVerified Purchase
    This works even better then described. It is a nightly ritual. Lots of power, adjustable for comfort and heavy duty enough to use daily
    One person found this helpful
    Report
  • Reviewed in the United States on December 13, 2024
    Style: Heating Strip and VibrationVerified Purchase
    Worth it, took it in backseat down south of a sedan, nice to have in office and vacation
    One person found this helpful
    Report
  • Reviewed in the United States on December 21, 2024
    Style: Heating Strip and VibrationVerified Purchase
    I love the amount of pressure this massager gives! Also, the fact that it works areas from my neck through my lower back is great…I definitely feel “worked over” after I use it. It is very easy to use and gives pain relief where I need it. Excellent product!
    One person found this helpful
    Report
  • Reviewed in the United States on December 10, 2024
    Style: with VibrationVerified Purchase
    Love the massager! I lost my power cord and could not find a match. I contacted the company and they sent me a new one!!! The service is terrific! I will buy more of their products.
    2 people found this helpful
    Report
  • Reviewed in the United States on December 27, 2024
    Style: Heating Strip and VibrationVerified Purchase
    I really liked this unit until it just suddenly stopped working after having it for 2 months.

Top reviews from other countries

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  • Pierre
    5.0 out of 5 stars Bon massage
    Reviewed in Canada on December 18, 2024
    Style: with VibrationVerified Purchase
    Excellent
  • Magnifique!
    5.0 out of 5 stars Parfait
    Reviewed in Canada on January 19, 2024
    Style: with VibrationVerified Purchase
    On ne s’en passerait plus!
  • christine forrester
    1.0 out of 5 stars It’s heavier than I expected
    Reviewed in Canada on January 1, 2024
    Style: with VibrationVerified Purchase
    The neck massager I find very rough and very stiff not always comfortable
  • freebilly
    5.0 out of 5 stars Great massager but beware of seating angle.
    Reviewed in Canada on July 31, 2023
    Style: with VibrationAmazon Vine Customer Review of Free Product( What's this? )
    The media could not be loaded.
    This is the only massage chair pad I've tried and I'm really impressed with it. I love that you can use it on almost any chair you want without needing to buy a full blown massage chair that can't be easily moved. It's lightweight and I can move it easily from room to room, floor to floor. I like that Zyllion is American and is based out of California. The product is actually FDA listed/registered which shows that it is compliant with FDA guidelines. The chair pad itself is very high quality and made from leather from what I can tell. Along with it, you also get a manual and an AC adapter that's cULus stamped for that safety assurance. There's a remote wired to the pad which is how you operate it.

    In terms of operation, I found it cool that the neck-rest is motorized! Initially without reading the manual, I thought you had to adjust it manually by hand. After realizing it won't budge, I saw on the remote the little up and down arrows. Yes my friends, those buttons move the neck-rest up and down. From the remote, you can also play with the various neck massage modes, back massage modes and seating vibration levels. For the neck, you can turn off and on heating and change rotation of the massager. For the back, you can set which areas you want the massager to work on: the full back, the upper back or the lower back. You can also change the speed of the massager and fix the spot of the massager (kinda like pulling the stopper on a pedestal fan). You can also choose to turn on or off the heat of the massager but I didn't find the heat to be very strong.

    During my testing, I found that the chair pad works differently depending on the incline. On my sofa, my back is pushed into the pad more due to the angle I'm sitting and thus, the massage force is very high. It feels like someone is pushing their knees and elbows into my back. On my kitchen chair, the massage force is much more manageable and felt comfortable/relaxing. It's too bad the amount of force isn't adjustable. I also found that you need to sit dead center because otherwise, the rotating massaging thingies will dig into your spine which doesn't feel so good. My last minor complaint would be the unit's inability to remember the last used setting. So if you dialed in the spot/speed/rotation you wanted/liked, you have to do it again the next time you power up the unit.

    Overall, I liked this massage chair pad and it's used regularly by my parents. It's really high quality and I love how easily I can move it. It offers a great massage provided your chair's seating angle is not too sloped and you are seated at the center.
    Customer image
    freebilly
    5.0 out of 5 stars Great massager but beware of seating angle.
    Reviewed in Canada on July 31, 2023
    This is the only massage chair pad I've tried and I'm really impressed with it. I love that you can use it on almost any chair you want without needing to buy a full blown massage chair that can't be easily moved. It's lightweight and I can move it easily from room to room, floor to floor. I like that Zyllion is American and is based out of California. The product is actually FDA listed/registered which shows that it is compliant with FDA guidelines. The chair pad itself is very high quality and made from leather from what I can tell. Along with it, you also get a manual and an AC adapter that's cULus stamped for that safety assurance. There's a remote wired to the pad which is how you operate it.

    In terms of operation, I found it cool that the neck-rest is motorized! Initially without reading the manual, I thought you had to adjust it manually by hand. After realizing it won't budge, I saw on the remote the little up and down arrows. Yes my friends, those buttons move the neck-rest up and down. From the remote, you can also play with the various neck massage modes, back massage modes and seating vibration levels. For the neck, you can turn off and on heating and change rotation of the massager. For the back, you can set which areas you want the massager to work on: the full back, the upper back or the lower back. You can also change the speed of the massager and fix the spot of the massager (kinda like pulling the stopper on a pedestal fan). You can also choose to turn on or off the heat of the massager but I didn't find the heat to be very strong.

    During my testing, I found that the chair pad works differently depending on the incline. On my sofa, my back is pushed into the pad more due to the angle I'm sitting and thus, the massage force is very high. It feels like someone is pushing their knees and elbows into my back. On my kitchen chair, the massage force is much more manageable and felt comfortable/relaxing. It's too bad the amount of force isn't adjustable. I also found that you need to sit dead center because otherwise, the rotating massaging thingies will dig into your spine which doesn't feel so good. My last minor complaint would be the unit's inability to remember the last used setting. So if you dialed in the spot/speed/rotation you wanted/liked, you have to do it again the next time you power up the unit.

    Overall, I liked this massage chair pad and it's used regularly by my parents. It's really high quality and I love how easily I can move it. It offers a great massage provided your chair's seating angle is not too sloped and you are seated at the center.
    Images in this review
    Customer image Customer image Customer image Customer image
    Customer imageCustomer imageCustomer imageCustomer image
  • Motogirl99
    5.0 out of 5 stars Love, Love ❤️
    Reviewed in Canada on July 28, 2023
    Style: with VibrationAmazon Vine Customer Review of Free Product( What's this? )
    + Good quality build.
    + Very nicely stitched. Decent plug in length. Good back and upper shoulder massage.
    + Seat vibration very pleasant
    + back massage has a really good range and you can get right down to the base of spine upper butt with a little squiggling
    + Neck massager has large height adjustment zone for a great tissue shoulder massage right up to the base of the skull (also good for short wide/tall husband)
    + 15 minute auto off feature
    + Zip off neck pad
    + you can stop the back massager at any point for a good "spot" massage
    ++++height adjustment on neck massage

    +/- spot massage only does.about a 2/3 knead, doesn't go full circle (probably due to the way it travels up/down it's full route)
    +/- I wish the spot button would just restart the back massage when you press it again

    - the material on the neck massager when the pad is up is quite scratchy
    - heater doesn't get very warm

    TIP: the neck massager was a little far apart for me to get a good neck massage....but now I just lean I to one side and then the other and am very happy with my one side at a time neck massage.

    I really, really like this product and even though it is large it will be replacing my similar styles neck only massager.
    Customer image
    Motogirl99
    5.0 out of 5 stars Love, Love ❤️
    Reviewed in Canada on July 28, 2023
    + Good quality build.
    + Very nicely stitched. Decent plug in length. Good back and upper shoulder massage.
    + Seat vibration very pleasant
    + back massage has a really good range and you can get right down to the base of spine upper butt with a little squiggling
    + Neck massager has large height adjustment zone for a great tissue shoulder massage right up to the base of the skull (also good for short wide/tall husband)
    + 15 minute auto off feature
    + Zip off neck pad
    + you can stop the back massager at any point for a good "spot" massage
    ++++height adjustment on neck massage

    +/- spot massage only does.about a 2/3 knead, doesn't go full circle (probably due to the way it travels up/down it's full route)
    +/- I wish the spot button would just restart the back massage when you press it again

    - the material on the neck massager when the pad is up is quite scratchy
    - heater doesn't get very warm

    TIP: the neck massager was a little far apart for me to get a good neck massage....but now I just lean I to one side and then the other and am very happy with my one side at a time neck massage.

    I really, really like this product and even though it is large it will be replacing my similar styles neck only massager.
    Images in this review
    Customer image Customer image Customer image Customer image
    Customer imageCustomer imageCustomer imageCustomer image

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