Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- COVERED: Laptops, TVs, Phones, appliances, and more—if you buy it on Amazon and a protection plan is offered , it’s protected.
- ACCIDENTS HAPPEN: Drops and spills for laptops, phones, and headphones? Covered. Wear and tear? Covered. Mechanical failures? Covered.
- THIS PURCHASE & FUTURE PURCHASES - COVERED: Eligible purchases from the last year and everything you buy while enrolled—covered.
- EASY CLAIMS: File in minutes. We’ll repair, replace, or reimburse you. Asurion.com/amazon.
- $16.99/MONTH, NO SURPRISES: Up to $5,000 in coverage every 12 months. Cancel anytime, renews monthly until canceled.
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.

Enjoy fast, free delivery, exclusive deals, and award-winning movies & TV shows with Prime
Try Prime
and start saving today with fast, free delivery
Amazon Prime includes:
Fast, FREE Delivery is available to Prime members. To join, select "Try Amazon Prime and start saving today with Fast, FREE Delivery" below the Add to Cart button.
Amazon Prime members enjoy:- Cardmembers earn 5% Back at Amazon.com with a Prime Credit Card.
- Unlimited Free Two-Day Delivery
- Streaming of thousands of movies and TV shows with limited ads on Prime Video.
- A Kindle book to borrow for free each month - with no due dates
- Listen to over 2 million songs and hundreds of playlists
- Unlimited photo storage with anywhere access
Important: Your credit card will NOT be charged when you start your free trial or if you cancel during the trial period. If you're happy with Amazon Prime, do nothing. At the end of the free trial, your membership will automatically upgrade to a monthly membership.
-
-
-
-
-
-
-
2 VIDEOS
-

Image Unavailable
Color:
-
-
-
- To view this video download Flash Player
Mammoth Ion and Ozone Generator 3000 mg/hour, Adjustable up to 3,500 SqFt Ionizer & Deodorizer Ozone Odor Eliminator- Ozone Machine Wooden Design Ideal for Dust, Pollen, Pets & Smoke Smell
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Purchase options and add-ons
Color | Cherry |
Brand | Mammoth |
Product Dimensions | 10.2"D x 11.2"W x 14.4"H |
Controller Type | Two Knobs |
Wattage | 45.00 |
|
| ||||
|
|
About this item
- 𝙀𝙣𝙝𝙖𝙣𝙘𝙚𝙙 𝘼𝙞𝙧 𝙌𝙪𝙖𝙡𝙞𝙩𝙮 𝙬𝙞𝙩𝙝 𝙄𝙤𝙣𝙞𝙯𝙖𝙩𝙞𝙤𝙣: The ozone generator features an advanced ionization function that produces up to 3000 mg/h of ozone and generates 46.3 cubic feet of negative ions per hour. Users can easily adjust the output power using a simple knob, allowing for customizable preferences for both ozone and ion production. This powerful ozone machine not only enhances indoor air quality but also promotes a fresher atmosphere by effectively targeting odors and airborne particles.
- 𝙉𝙖𝙩𝙪𝙧𝙖𝙡 𝙊𝙙𝙤𝙧 𝙀𝙡𝙞𝙢𝙞𝙣𝙖𝙩𝙞𝙤𝙣: Utilizing its natural oxidizing properties, this ozone machine breaks down stubborn odors, including smoke, food, pet smells, mustiness, and mold. Ozone acts as a potent oxidizer, effectively neutralizing lingering odors. Additionally, the negatively charged ions generated by the ozone generator attract and pull down airborne particles, such as dust and neutralized odors, ensuring a fresher environment. This ozone odor eliminator excels in maintaining indoor smell quality.
- 𝙀𝙡𝙚𝙜𝙖𝙣𝙩 𝘿𝙚𝙨𝙞𝙜𝙣 𝙛𝙤𝙧 𝘼𝙣𝙮 𝙎𝙥𝙖𝙘𝙚: Our ozone generator boasts a beautifully crafted wooden design that enhances the aesthetic appeal of any room or vehicle. This stylish ozone machine seamlessly blends functionality with elegance, making it perfect for home and car use. Whether you need targeted odor removal in confined spaces or larger areas, this versatile generator delivers efficient ozone machine odor removal, ensuring your environment remains fresh and inviting.
- 𝙐𝙨𝙚𝙧-𝙁𝙧𝙞𝙚𝙣𝙙𝙡𝙮 𝘾𝙤𝙣𝙩𝙧𝙤𝙡𝙨 𝙛𝙤𝙧 𝘾𝙪𝙨𝙩𝙤𝙢𝙞𝙯𝙖𝙩𝙞𝙤𝙣: The ozone generator features intuitive buttons that allow users to easily adjust ozone levels and set operation times, tailoring the odor elimination process to their specific needs. This ozone odor eliminator is particularly effective at neutralizing unwanted smells, such as pet odors, smoke, and food scents, ensuring a pleasant atmosphere. With customizable settings, it guarantees effective and targeted odor removal without merely masking the fragrances.
- 𝘾𝙤𝙢𝙢𝙞𝙩𝙢𝙚𝙣𝙩 𝙩𝙤 𝙌𝙪𝙖𝙡𝙞𝙩𝙮 𝙖𝙣𝙙 𝙎𝙪𝙥𝙥𝙤𝙧𝙩: Our ozone generators are crafted from high-quality materials, ensuring not only effective odor removal but also long-lasting performance. Designed for durability, they provide a fresh smelling environment for your home or vehicle. In addition to their functional benefits, we offer 24/7 user support to assist with any inquiries or issues, ensuring complete customer satisfaction and confidence in your purchase.
- 𝙉𝙊𝙏𝙀: Use of ozone is only for unoccupied space. Use ozone only when human and animal is not in the premises.
Similar item to consider
Frequently bought together

Top rated similar items
- Sustainability features for this product
Sustainability features
This product has sustainability features recognized by trusted certifications.Recycled materialsContains at least 50% recycled material.As certified byGlobal Recycled Standard
Products certified to the Global Recycled Standard (GRS) contain recycled content that has been independently verified at each stage of the supply chain, from the source to the final product. In addition, social, environmental, and chemical criteria related to processing are required. The purchase of Global Recycled Standard (GRS) certified products demonstrates demand for recycled content and best processing practices in the supply chain.Certification BodyIntertekCertification Number2608100Safer chemicalsMade with chemicals safer for human health and the environment.As certified byGlobal Recycled Standard
Products certified to the Global Recycled Standard (GRS) contain recycled content that has been independently verified at each stage of the supply chain, from the source to the final product. In addition, social, environmental, and chemical criteria related to processing are required. The purchase of Global Recycled Standard (GRS) certified products demonstrates demand for recycled content and best processing practices in the supply chain.Certification BodyIntertekCertification Number2608100Worker well-beingManufactured on farms or in facilities that protect the rights and/or health of workers.As certified byGlobal Recycled Standard
Products certified to the Global Recycled Standard (GRS) contain recycled content that has been independently verified at each stage of the supply chain, from the source to the final product. In addition, social, environmental, and chemical criteria related to processing are required. The purchase of Global Recycled Standard (GRS) certified products demonstrates demand for recycled content and best processing practices in the supply chain.Certification BodyIntertekCertification Number2608100 - Sustainability features for this product
Sustainability features
This product has sustainability features recognized by trusted certifications.Safer chemicalsMade with chemicals safer for human health and the environment.As certified byGlobal Recycled Standard
Products certified to the Global Recycled Standard (GRS) contain recycled content that has been independently verified at each stage of the supply chain, from the source to the final product. In addition, social, environmental, and chemical criteria related to processing are required. The purchase of Global Recycled Standard (GRS) certified products demonstrates demand for recycled content and best processing practices in the supply chain.Certification BodyIntertekCertification Number2608100Recycled materialsContains at least 50% recycled material.As certified byGlobal Recycled Standard
Products certified to the Global Recycled Standard (GRS) contain recycled content that has been independently verified at each stage of the supply chain, from the source to the final product. In addition, social, environmental, and chemical criteria related to processing are required. The purchase of Global Recycled Standard (GRS) certified products demonstrates demand for recycled content and best processing practices in the supply chain.Certification BodyIntertekCertification Number2608100Worker well-beingManufactured on farms or in facilities that protect the rights and/or health of workers.As certified byGlobal Recycled Standard
Products certified to the Global Recycled Standard (GRS) contain recycled content that has been independently verified at each stage of the supply chain, from the source to the final product. In addition, social, environmental, and chemical criteria related to processing are required. The purchase of Global Recycled Standard (GRS) certified products demonstrates demand for recycled content and best processing practices in the supply chain.Certification BodyIntertekCertification Number2608100 - Sustainability features for this product
Sustainability features
This product has sustainability features recognized by trusted certifications.Recycled materialsContains at least 50% recycled material.As certified byRecycled Claim Standard Blended
Products certified to the Recycled Claim Standard (RCS) contain recycled content that has been independently verified at each stage of the supply chain, from the source to the final product. The purchase of Recycled Claim Standard (RCS) certified products demonstrates demand for recycled materials.Certification BodyIntertekCertification NumberTE-00116939
From the brand

-
The Mammoth brand started with our ozone generator line for home air purification and soon expanded into a variety of home goods.
We at Mammoth hope our consumers find our products of the highest quality and style. We love knowing we helped people make their home more organized, fresh and attractive. We love to hear feedback from our customers too so we can make sure we are growing in the right direction!
-
Your Homey Air Care
-
Explore more
Product Description

Why Choose Mammoth Ozone Generators?
Quality Air Cleaner
Removes unwanted odor and smoke effectively on your car, rooms, kitchen or any part of the house.
Aesthetic Wooden Design
The wooden design is not just durable but also matches any interior design in your home.
Quiet and Handy
Works quietly and can be move around the house easily.
Your Homey Air Care
- Timer & HOLD Function
- Easy to Carry Around
- Increase Durability

Examples of Odors Mammoth Ozonenator Can Help
Cigarette & Cigar Odors
Cigarette and cigar fumes can get into clothes, furnitures, carpets and wall. Odors can be trapped over time if not purified in time.
Paint Odors
Lingering paint odor after painting a room? New paint fumes can diffuse into the air for days and even weeks at faint level.
Musty Odors
Basement smells of musty odors? Sometimes cleaning up mildew and dirt is impossible behind unreachable spaces and that leaves odor remediation he only option.
Environmental Odor
Whether it be fire, water, or other types of environmental damages, it's typical to have lingering oder for a while even after repairing what's possible.
Mammoth Commercial Ozone Generator for Small & Large Areas
Automotive & Commercial Shops
Remove strong commercial odors
Hotel & Apartment Suites
Remove past guests odors
Storage & Garages
Remove musty & stale odors
Kitchen & Stores
Remove funky odors
![]()
Mammoth 3000A
|
![]()
Mammoth 7000
|
![]()
Mammoth 5000
|
![]()
Mammoth 10000
|
![]()
Mammoth Replacement Ozone Modules
|
|
---|---|---|---|---|---|
Add to Cart
|
Add to Cart
|
||||
Customer Reviews |
4.4 out of 5 stars 861
|
4.5 out of 5 stars 1,873
|
4.5 out of 5 stars 1,873
|
— |
— |
Price | $129.75$129.75 | — | $65.75$65.75 | — | — |
Type of Space | Autos-Hotels-Small Spaces | Apartments/Condos-RV's | Autos-Hotels-Small Spaces | Large House-Condos-Offices | |
Area Coverage | 1,500 sq ft | 2,500 sq ft | 1,500 sq ft | 3,500 sq ft | |
Ozone Output | 3,500 mg/h | 7,000 mg/h | 5,000 mg/h | 10,000 mg/h | |
Timer | 10-120 Minutes | 10-120 Minutes | 10-120 Minutes | ||
Continuous Hold/ON | ✓ | ✓ | ✓ | ||
Power Indicator Light | ✓ | ✓ | ✓ | ||
Metal Washable Filter | ✓ | ✓ | ✓ | ||
CE, RoHS Certification | ✓ | ✓ | ✓ | ✓ | |
Adjustable Ozone | ✓ | ✓ |

OZONE Warning
Use of ozone is only for unoccupied space. Use timer to allow ozone molecule to revert back to oxygen before reentry.
If odor control is needed while space is occupied, we recommend getting a large carbon filter air purifier. This is the most appropriate passive air purification. Ozone is used as an active odor purification intended to "shock" the air molecules in a short amount of time.
Use ozone only when human and animal is not in the premises.
Factory/product is registered with EPA. EPA Establishment Number: 99470-CHN-1
Product details
- Is Discontinued By Manufacturer : No
- Product Dimensions : 10.2 x 11.2 x 14.4 inches; 14.35 Pounds
- Item model number : MAFA3000A
- Date First Available : June 15, 2017
- Manufacturer : Mammoth
- ASIN : B071XFBXC3
- Country of Origin : China
- Best Sellers Rank: #84,747 in Home & Kitchen (See Top 100 in Home & Kitchen)
- #30 in Home Air Ionizers
- Customer Reviews:
Product guides and documents
Compare with similar items
This Item ![]() Mammoth Ion and Ozone Generator 3000 mg/hour, Adjustable up to 3,500 SqFt Ionizer & Deodorizer Ozone Odor Eliminator- Ozone Machine Wooden Design Ideal for Dust, Pollen, Pets & Smoke Smell | Recommendations | |||||
Try again! Added to Cart Add to cart | Try again! Added to Cart Add to cart | Try again! Added to Cart Add to cart | Try again! Added to Cart Add to cart | Try again! Added to Cart Add to cart | Try again! Added to Cart Add to cart | |
Price | $129.75$129.75 | $139.98$139.98 | $59.99$59.99 | -17% $39.99$39.99 Typical: $47.99 | $19.89$19.89 | -40% $59.98$59.98 Typical: $99.99 |
Price Per Unit | — | — | — | — | $19.89 / Count | — |
Delivery | Get it as soon as Saturday, Mar 8 | Get it as soon as Saturday, Mar 8 | Get it as soon as Saturday, Mar 8 | Get it as soon as Saturday, Mar 8 | Get it as soon as Saturday, Mar 8 | Get it as soon as Saturday, Mar 8 |
Customer Ratings | ||||||
Sold By | Building Material Wholesale | Yesting | Basvacsh-US | LEDIPUNDIT | MR-PAW | Medvoe |
filter type | Metal Mesh Pre-Filter | UV Light | Ozone Generator 45,000mg/h | HEPA | — | Ionizer |
floor area | — | 6000 square feet | 3800 square feet | 1250 square feet | — | — |
control method | remote | touch | touch | touch | touch | touch |
power source | Corded Electric | ac | AC | ac | Ac/dc | Electric |
noise level | 45 decibels | — | 30 decibels | 15 decibels | — | — |
weight | — | 4 pounds | 2.88 pounds | 3.5 pounds | — | 4.38 pounds |
Videos
Videos for this product
4:15
Click to play video
Ozone plate (this unit) vs Ozone Module
Richard Wilson
Important information
Legal Disclaimer
Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition.
Looking for specific info?
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers find the air purifier effective at eliminating odors and improving air quality. They appreciate its nice appearance and quiet operation. Many consider it a good value for the price. However, some have differing opinions on its durability, noise level, and ozone generation capabilities.
AI-generated from the text of customer reviews
Customers find that the air purifier works well. It has a negative ion generator that works independently, is powerful enough to do its job, and has an ozone setting that works effectively. Overall, it's a good unit for the price.
"...Customer service quickly sent me a new one right away!! It worked great for years, but after working continuously in a challenging environment and a..." Read more
"Unit working as expected. Wish it had a pre filter on unit like most of the rest do.." Read more
"Works Very well. Extremely Happy with the Quality and The Condition of the Unit." Read more
"It works great" Read more
Customers appreciate the air purifier's ability to eliminate odors. They say it eliminates odors and leaves a fresh rain smell.
"...cleaning and a professional UV treatment of the air space, it reduced odors by 70%. This little sucker knocked out the remaining 29.9%...." Read more
"Keeps my house smelling fresh and clean. No harsh ozone smell detected. Runs quietly and isn't too big. I'd definitely recommend." Read more
"...I bought this unit to help minimize any doggie odor, especially after rainy days...." Read more
"...It eliminates pet odor completely. This does have a high pitched noise when turned on - I don’t love that, but for what it does, I’ll take it...." Read more
Customers appreciate the air purifier's ability to improve air quality. They say it clears odors and pollutants from the home, leaving fresh air to breathe. The product is quiet and fast, cleaning the air within 30 minutes.
"...This monster gets rid of all pollutants and freshens the air within 30 minutes at the high setting." Read more
"...let us down and now its cleaning her small apartment and giving her fresh air to breathe with 4 CATS and 2 Litter Boxes!..." Read more
"This product will remove any smell from your home, and you'll appreciate the clean air." Read more
"Value, odor elimination, and grab clean air!..." Read more
Customers like the value for money. They say it's well worth the price, has a retro look, and is affordable. Some mention it's a great item you won't regret getting and truly a commercial use item.
"...My only complaint is that the instructions are poor. Otherwise well worth the price. Plus it looks so cool and retro!" Read more
"...I picked this maker/model because it was priced right, had the amount of power I needed for the space, and the warranty...." Read more
"...Glad we were able to buy one that costs so much less, but works just as well, if not better!" Read more
"...Truly a commercial use item...." Read more
Customers like the air purifier's appearance. They find it quiet, refreshing, and compact. The cabinet has a nice look and helps with allergies. The machine works well and pulls out odors effectively. The product is well-packaged with good literature and clear instructions.
"...Otherwise well worth the price. Plus it looks so cool and retro!" Read more
"Like : it looks like an old fashion radio n is small in size. Dislike : weight of this item - it is heavy." Read more
"Very nice n works great." Read more
"Love it. Nice and clean smell" Read more
Customers have mixed opinions about the air purifier's durability. Some are satisfied with its sturdy build, heavy-duty cords, and stable performance. Others report issues like the fan motor failing within a year, ozone plates breaking within three months, and the highest setting being weaker than the lowest when new.
"...got exactly as advertised, great customer service, and a reasonable lifetime of the unit. I would definitely buy from Mammoth again!..." Read more
"The ozone plates lasted under 3 months so count on replacing them a minimum of every 3 months at about $20 a set...." Read more
"Works Very well. Extremely Happy with the Quality and The Condition of the Unit." Read more
"...Broke within three months ." Read more
Customers have different views on the noise level of the air purifier. Some find it quiet and say the improved air quality in the room makes the noise tolerable. Others mention a high-pitched noise when turned on, a hissing sound from the Ozone Generator, and loud popping sounds when turning it on.
"...No harsh ozone smell detected. Runs quietly and isn't too big. I'd definitely recommend." Read more
"...was fine for the first 6 months, then I noticed it was making a different noise...." Read more
"...It's also very quiet! Our old one was a very expensive model that we purchased when these air purifiers first became available...." Read more
"...It eliminates pet odor completely. This does have a high pitched noise when turned on - I don’t love that, but for what it does, I’ll take it...." Read more
Customers have different experiences with the ozone generation of the air purifier. Some find it quiet and effective, producing plenty of ozone even on low settings. The ion fan mode provides the perfect amount without concentrations getting too high. However, others report that the fan does not produce ozone at any level, the ozone knob would not turn on after a few days, or the ozone part barely noticed.
"...Quiet. And even on lowwww it makes plenty of ozone." Read more
"Ozone could be a bit better" Read more
"...Worked wonders. Found out besides oders, ozone can control bacteria, viruses and mold, thusly keeping my place of slumber fresh after use...." Read more
"...The ozone is a bit strong have on for very long but I keep the purifier running." Read more
Reviews with images

Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
- Reviewed in the United States on November 22, 2024Size: 3000 mg/hourVerified PurchaseWe had mold growth in our beachfront Florida condo from Hurricane Milton and prior hurricanes Ian an Nichole. Ever since the place has had a moldy mildew smell and we even had mold spotting on some of our furniture. After professional AC duct cleaning and a professional UV treatment of the air space, it reduced odors by 70%. This little sucker knocked out the remaining 29.9%. My only complaint is that the instructions are poor. Otherwise well worth the price. Plus it looks so cool and retro!
- Reviewed in the United States on July 1, 2024Size: 3000 mg/hourVerified PurchaseI purchased the Mammoth Ion and Ozone generator in early 2020. The fan failed during the warranty period. Customer service quickly sent me a new one right away!! It worked great for years, but after working continuously in a challenging environment and a couple long distance moves later, the transformer failed.
Looking back on this product, I got exactly as advertised, great customer service, and a reasonable lifetime of the unit. I would definitely buy from Mammoth again! Although, this time I think there are more competitive options for an ozone type of air purifier.
PS Looking for a part replacement is not worth simply upgrading to a newer model or picking up another one of these.
- Reviewed in the United States on November 12, 2024Size: 3000 mg/hourVerified PurchaseKeeps my house smelling fresh and clean. No harsh ozone smell detected. Runs quietly and isn't too big. I'd definitely recommend.
- Reviewed in the United States on December 28, 2024Size: 3000 mg/hourVerified PurchaseUnit working as expected. Wish it had a pre filter on unit like most of the rest do..
- Reviewed in the United States on December 15, 2024Size: 3000 mg/hourVerified PurchaseLike : it looks like an old fashion radio n is small in size.
Dislike : weight of this item - it is heavy.
- Reviewed in the United States on July 21, 2018Size: 3000 mg/hourVerified PurchaseUPDATE 7/23/2018 - The company contacted me and stated they would be sending a replacement. I will update this review when it arrives.
I run a small 501(3)(c) Pomeranian Rescue out of my home, so we always have a full house of fluffy butts! I bought this unit to help minimize any doggie odor, especially after rainy days. I picked this maker/model because it was priced right, had the amount of power I needed for the space, and the warranty.
Everything was fine for the first 6 months, then I noticed it was making a different noise. A couple weeks later I started noticing a doggie small when I’d come home from work which made me go check it and found that it was completely dead. It is not showing any signs of life. I wasn’t worried because I knew we were still in the one year warranty period, so I took a picture of the back of the machine so I’d have the serial number and contacted the company via their support site.
It is now one week and I don’t know how many emails back and forth and they are just giving me the run around. They are stating they can’t find my order. I sent them a screenshot of my Amazon account, a PDF copy of the invoice from Amazon, and the photo of the back of my machine. Then they asked for the original order confirmation email from 8 months ago! I’m sorry, but I have my email set to purge after 6 months unless I flagged it for some reason.
Frustrated after a week of this I ask if there is a number I can call. After I received the number, I sat down at my desk at 9:00 am hoping to get everything straight out. I dial the number only to have a recording tell me that customer service hours are from Mon-Fri, FROM 4-6:00 PM ONLY! What?! You only accept customer calls for two hours a day?!? Then the recording invited me to leave a message and someone would return my call after 5:00? I’m still waiting on that call and if their response time to emails is any indication, I will be waiting a while...
In the meantime, I have a dead machine with 4 months left on the warranty and a sinking suspicion I am going to get screwed and they are not going to honor their warranty which is clearly a point of sale for them as they list it right under the price.
- Reviewed in the United States on January 4, 2025Size: 3000 mg/hourVerified PurchaseWorks Very well. Extremely Happy with the Quality and The Condition of the Unit.
- Reviewed in the United States on July 13, 2024Size: 3000 mg/hourVerified PurchaseWe have cycled through a few of these over the years.. three dogs and a cat can make for a smelly house, no matter how much we clean. We leave the ozone and fan on more than we should - I know you’re not supposed to have the ozone running with people or animals in the house but we run it on the lowest setting. It eliminates pet odor completely.
This does have a high pitched noise when turned on - I don’t love that, but for what it does, I’ll take it. It is Easy to move from room to room and the plates are easy to clean, but I do struggle with getting the dust out of the vent on the back. I take the vacuum and attachments to it!
Disclaimer: While we work to ensure that product information is correct, on occasion manufacturers may alter their ingredient lists. Actual product packaging and materials may contain more and/or different information than that shown on our Web site. We recommend that you do not solely rely on the information presented and that you always read labels, warnings, and directions before using or consuming a product. For additional information about a product, please contact the manufacturer. Content on this site is for reference purposes and is not intended to substitute for advice given by a physician, pharmacist, or other licensed health-care professional. You should not use this information as self-diagnosis or for treating a health problem or disease. Contact your health-care provider immediately if you suspect that you have a medical problem. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease or health condition. Amazon.com assumes no liability for inaccuracies or misstatements about products.