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Shark RV2502AE AI Ultra Robot Self-Empty Vacuum, Black

4.1 4.1 out of 5 stars 839 ratings

$449.99
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Purchase options and add-ons

Brand Shark
Model name AI Ultra
Surface recommendation Carpets & Hardfloors
Special feature LiDAR Navigation, Self-Cleaning Brushroll, Edge Cleaning, Obstacle Avoidance, Bagless, Self-Emptying
Colour Black
Product Dimensions 39.4L x 29.4W x 43.1H Centimetres
Controller type Voice Control
Included components XL HEPA Self-Empty Base, Shark AI Robot Vacuum, Side Brushes
Filter type Non-Washable Filter
Battery life 120 minutes

About this item

  • INCREDIBLE SUCTION: Powerful Shark suction picks up dirt and debris on all floor types—tackling even the toughest of messes in your home.
  • NO SPOTS MISSED: With Matrix Clean Navigation, the vacuum cleans in a precise matrix grid taking multiple passes over dirt and debris for whole home, deep cleaning coverage.
  • IT EMPTIES ITSELF: The bagless, self-emptying base holds up to 60 days of dirt and debris while its true HEPA filtration captures and traps 99.97%* of dust and allergens (*down to .3 microns).
  • PRECISION HOME MAPPING: 360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day or night, adapting to everyday changes in the home.
  • PERFECT FOR HOMES WITH PETS: With powerful vacuum suction, Shark’s self-cleaning brushroll, and HEPA filtration system the robot captures pet hair, dust, dander and allergens with ease.
  • HANDS-FREE CONTROL: Set a cleaning schedule, initiate on-demand cleaning, or activate cleans all with sound of your voice using Amazon Alexa or Google Assistant.
  • EXTENDED RUNTIME: Up to 120 minutes of runtime for whole-home cleaning. And with Recharge and Resume, the robot will return to the dock, recharge, and can pick up where it left off.

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Shark RV2502AE AI Ultra Robot Self-Empty Vacuum, Black


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Product description

The Shark AI Ultra Robot Vacuum combines powerful vacuuming with Matrix Clean Navigation, leaving no spots missed for an ultra whole-home clean. Features include: Shark's powerful suction power, Matrix Clean Navigation for a deeper clean, Precision Home Mapping for an ultra-precise cleaning and object avoidance, CleanEdge Technology for better edge cleaning, and a HEPA 60-day capacity self-empty base that'll keep allergens locked in the dust bin with every clean.

Top Brand: Shark

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Shark RV2502AE AI Ultra Robot Self-Empty Vacuum, Black
Shark RV2502AE AI Ultra Robot Self-Empty Vacuum, Black
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Price$449.99$299.00$220.98$549.99$349.99$399.99
Delivery
Get it by Friday, Jan 10
Get it Jan 8 - 15
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Customer reviews

4.1 out of 5 stars
839 global ratings

Review this product

Share your thoughts with other customers
Amazing Vacuum But Ok Build Quality
4 out of 5 stars
Amazing Vacuum But Ok Build Quality
This Shark AI Ultra Robot Vacuum is AMAZING! First, lets start with the fact that it says a I am not a verified purchaser. I recently purchased this robot at Canadian Tire for a promotional price of 399$ CAD. If you don’t believe me, check the Canadian Tire Flyer from May 16-23 2024. Ok, let’s start with the pros. 1st, it is amazing for pet hair. I have a dog that sheds severely, and this thing with one pass on regular suction can pick it up with no problems. 2nd, its Cleanedge is great for cleaning edges with jets of air. 3rd, its mapping is great and accurate, although its no go zones sometimes don't work properly. 4th, the self empty base is great! I don't have to empty the dustbin and the suction is so powerful that I dont even have to clean the filters on the robot. 5th, its suction is amazing yet so quiet! Now time for the cons. 1st, its build quality is ok. Its made mostly of plastic and the lidar cover scratches very very easily. 2nd, its side brush design is very ineffective as it only has 1 strand of fibres, mostly relying on the cleanedge which is only on for when it is near walls.3rd, as mentioned before, its No Go Zones arent too effective, as my robot occasionally still enters the area I block off. Other then that, this is a great robot for the value on amazon and I highly recommend it! Edit: The Cleanedge is only effective on lighter debris and relies on the side brush for larger debris.
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Top reviews from Canada

  • Reviewed in Canada on October 9, 2024
    Verified Purchase
    I have three levels to my home. Two with iRobot and one with this shark. The shark far outperforms the iRobot. The app to use is also far better.
  • Reviewed in Canada on May 12, 2024
    Verified Purchase
    Mon conjoint a acheté un iRobot a noël, nous avons eu tellement de problème avec la machine/ connexion application. Après 1 mois a essayer de faire fonctionné. Nous avons décidé de le retourné.

    J’ai été voir sur internet le meilleur Robot. Les commentaires étaient super bon pour celui-ci. J’ai commandé la machine sur amazon, 3 jours plus tard, elle est arrivé a la maison. 2 minutes plus tard, elle était connecté a l’application.

    Je l’ai programmé pour qu’elle passe au 2 jours. Deux chats donc beaucoup de poils. Maintenant, rien du tout !!! Je capote!!! Elle est parfaite!!!
    One person found this helpful
    Report
  • Reviewed in Canada on April 21, 2023
    Verified Purchase
    We only used it twice and id worked great
  • Reviewed in Canada on April 24, 2024
    Verified Purchase
    I contacted the company with a question about the shipping of the vacuum and they responded to me very quickly, within an hour. They answered my question and resolved my issue quickly and easily! Great company! I had no issues at all with the vacuum itself.
  • Reviewed in Canada on July 19, 2023
    Verified Purchase
    After each cleaning run, it would go back to the base and disconnect from the wifi after emptying the bin. No amount of resets would solve this problem. Vacuum had to be rebooted for it to reconnect to wifi.

    Found it unfortunate that the app would only let you schedule a whole house clean and not let you schedule a particular set of rooms if you wanted.

    Did a good job mapping and the no go zones were accurate.
    3 people found this helpful
    Report
  • Reviewed in Canada on November 18, 2023
    Verified Purchase
    One less dreadful household chore to do! Does a great job even over light carpeting, chair legs. Great if you have shedding pets and hate seeing hair on the hardwood.
    One person found this helpful
    Report
  • Reviewed in Canada on July 14, 2024
    Verified Purchase
    2 stars due to many software features that are very easy to implement but they didn't:

    1 - Schedule when to empty the bot's bin. It does every single time I take it out of the base, even if it's just 1 inch for 1 second, it will make that annoying noise emptying the already empty bin and I can't configure it. Give us a few options such as every other cleaning routine or every two or three routines.

    2 - Prevent from emptying the dust bin after let's say 10pm, so it doesn't annoy the neighbours after an power outrage.

    3 - Make it understand that a door is closed, so it stops trying to enter the closed room.

    4 - Check again to see if the object (like a chair or my feet) has been removed so it's clear to clean on that spot/area again

    5 - BE MORE GENTLE! Stop pushing my fans and stuff around the house, that's annoying! The bump is too strong so the bot will push stuff around

    After 6 months with the bot, it is going sturdy so I believe this bot will survive for a few years at least! And that's a huge positive!
    One person found this helpful
    Report
  • Reviewed in Canada on June 3, 2024
    The media could not be loaded.
    This Shark AI Ultra Robot Vacuum is AMAZING! First, lets start with the fact that it says a I am not a verified purchaser. I recently purchased this robot at Canadian Tire for a promotional price of 399$ CAD. If you don’t believe me, check the Canadian Tire Flyer from May 16-23 2024. Ok, let’s start with the pros. 1st, it is amazing for pet hair. I have a dog that sheds severely, and this thing with one pass on regular suction can pick it up with no problems. 2nd, its Cleanedge is great for cleaning edges with jets of air. 3rd, its mapping is great and accurate, although its no go zones sometimes don't work properly. 4th, the self empty base is great! I don't have to empty the dustbin and the suction is so powerful that I dont even have to clean the filters on the robot. 5th, its suction is amazing yet so quiet! Now time for the cons. 1st, its build quality is ok. Its made mostly of plastic and the lidar cover scratches very very easily. 2nd, its side brush design is very ineffective as it only has 1 strand of fibres, mostly relying on the cleanedge which is only on for when it is near walls.
    3rd, as mentioned before, its No Go Zones arent too effective, as my robot occasionally still enters the area I block off. Other then that, this is a great robot for the value on amazon and I highly recommend it! Edit: The Cleanedge is only effective on lighter debris and relies on the side brush for larger debris.
    Customer image
    4.0 out of 5 stars Amazing Vacuum But Ok Build Quality
    Reviewed in Canada on June 3, 2024
    This Shark AI Ultra Robot Vacuum is AMAZING! First, lets start with the fact that it says a I am not a verified purchaser. I recently purchased this robot at Canadian Tire for a promotional price of 399$ CAD. If you don’t believe me, check the Canadian Tire Flyer from May 16-23 2024. Ok, let’s start with the pros. 1st, it is amazing for pet hair. I have a dog that sheds severely, and this thing with one pass on regular suction can pick it up with no problems. 2nd, its Cleanedge is great for cleaning edges with jets of air. 3rd, its mapping is great and accurate, although its no go zones sometimes don't work properly. 4th, the self empty base is great! I don't have to empty the dustbin and the suction is so powerful that I dont even have to clean the filters on the robot. 5th, its suction is amazing yet so quiet! Now time for the cons. 1st, its build quality is ok. Its made mostly of plastic and the lidar cover scratches very very easily. 2nd, its side brush design is very ineffective as it only has 1 strand of fibres, mostly relying on the cleanedge which is only on for when it is near walls.
    3rd, as mentioned before, its No Go Zones arent too effective, as my robot occasionally still enters the area I block off. Other then that, this is a great robot for the value on amazon and I highly recommend it! Edit: The Cleanedge is only effective on lighter debris and relies on the side brush for larger debris.
    Images in this review
    Customer image Customer image
    Customer imageCustomer image
    One person found this helpful
    Report

Top reviews from other countries

  • Beckwith
    5.0 out of 5 stars Reliable worker
    Reviewed in the United States on September 12, 2023
    Verified Purchase
    We picked up most objects we'd move around the house, told the robot to map the house, and profit every time it runs.

    This thing reliably navigates our house and most obstacles every day. We have carpet and tile, and it seems to do fine vacuuming both even though we have it set to normal vacuum power.

    Speaking of power, it seems much quieter and more effective than it's (more expensive) competitors of its generation. Again, we use normal vacuum power, not max, because it is quieter and more effective than our experiences with Roborock S5, iRobot Roomba with the double rollers and camera, and others.

    We really like the thing. It picks up plenty of dust, dirt, fur and hair every day. The self-empty feature is so helpful for any floor larger than a couple decent sized rooms.

    I'm quite impressed with it's navigation. When I pick it up to move it out of my office before a meeting, I press the clean button and close the door, and it seems to determine it's location in the house within a few seconds.

    We tried many more expensive robots and found them lacking for what we want--reliable, no cameras, easy to maintain. This little thing does the job and does it well. Impressive machine.
  • Amazon Customer
    5.0 out of 5 stars You need this if you have animals
    Reviewed in the United States on February 20, 2024
    Verified Purchase
    Purchased on a black Friday deal and have no regrets. I have 3 dogs and 2 cats and this has been amazing at helping me to keep up with the fur trails in the house. We have hardwood and tile throughout with a couple of area rugs. I previously had an older model Shark that just bounced around everything. It did ok, but missed a lot. I didn't realize how much it missed until I started using the new one. Set up and operation is fairly easy. There is a little bit of a learning curve with the app set up and marking your rooms, but once I figured out I could zoom in, that helped. I can't believe how much more surface area this robot picks up compared to the old model. The robot vacuums around the perimeter and then vacuums like it's completing a strip and grid search in your room. It will empty itself if it gets full and will even re-charge and re-start if it needs a little robot nap. The self-emptying feature is pretty cool, so you don't have to empty each day. I especially enjoy the ability to spot clean an area or only certain rooms. You don't realize how convenient until you use it! We have had to clean the roller out about once a week for some wrapped up hair, but that is to be expected and is very easy to open the flap and take out the hair. Don't forget to check your filters as well, as it's easy to forget with the self-emptying function (out of sight/out of mind). Overall, worth the price for the extra help around the house. It is definitely earning its keep.
  • Shari Kinnison
    5.0 out of 5 stars Upgraded model! Adds CleanEdge
    Reviewed in the United States on December 8, 2022
    Verified Purchase
    The new version of the Shark AI Ultra Xl swaps out one side brush for the new CleanEdge blower. You can recognize the new version by the two light gray sections on each side of the vac, just behind the front bumper (see pictures).

    Most of vendor sites and YouTube reviews have not caught up to this new feature addition. Indeed, Shark has not done a great job getting the word out about and the new feature doesn’t even really jump out at you on the box art if you don’t know what you are looking for.

    When I first opened the box to unpack the vac I was initially disappointed to see only one side brush and that the motor attachment for the right side brush was now gone. My initial reaction was that Shark pulled a fast one and cut corners after the vac received so many good reviews. But that does not appear to be the case. Instead they replaced the right side brush with a blower to blast dirt away from walls and corners where side brushes can’t otherwise reach. Indeed, side brushes a notorious for pushing debris into edges and corners (hockey stick effect). They call the blower CleanEdge and you can find info about it on the box if you look closely enough. But again, many vendor sites and video reviews still show the old model with two side brushes and no blower.

    The CleanEdge does seems to work pretty good on hard floors, which I have a lot more of than carpet. So this is a bonus for me. I’m not sure if it’s as ideal as having two side brushes for people with a lot of carpet. Time will tell. I am sure some will ask why they didn’t keep both side brushes and add the CleanEdge blower, but I suspect the answer is a combination of cost control (not increasing price) and battery life.

    Dropping one side brush also probably doesn’t affect performance much, and may even improve it a bit depending on your needs. Programming just alters how the vac approaches edges to ensure a the side brush is always facing the right direction. And as I mention above, side brushes can hockey sticke debris into edges and corners a robot vac can’t reach. Adding an edge blower is a better way to counter that hockey stick problem than just adding more hockey sticks.

    Anyhow, I wanted to post that I am happy with the upgraded model for my needs. However, depending on what you prefer (second side brush, or edge blower), you might need to do some added digging on vendor sites to see which model they are now shipping.
    Customer image
    Shari Kinnison
    5.0 out of 5 stars Upgraded model! Adds CleanEdge
    Reviewed in the United States on December 8, 2022
    The new version of the Shark AI Ultra Xl swaps out one side brush for the new CleanEdge blower. You can recognize the new version by the two light gray sections on each side of the vac, just behind the front bumper (see pictures).

    Most of vendor sites and YouTube reviews have not caught up to this new feature addition. Indeed, Shark has not done a great job getting the word out about and the new feature doesn’t even really jump out at you on the box art if you don’t know what you are looking for.

    When I first opened the box to unpack the vac I was initially disappointed to see only one side brush and that the motor attachment for the right side brush was now gone. My initial reaction was that Shark pulled a fast one and cut corners after the vac received so many good reviews. But that does not appear to be the case. Instead they replaced the right side brush with a blower to blast dirt away from walls and corners where side brushes can’t otherwise reach. Indeed, side brushes a notorious for pushing debris into edges and corners (hockey stick effect). They call the blower CleanEdge and you can find info about it on the box if you look closely enough. But again, many vendor sites and video reviews still show the old model with two side brushes and no blower.

    The CleanEdge does seems to work pretty good on hard floors, which I have a lot more of than carpet. So this is a bonus for me. I’m not sure if it’s as ideal as having two side brushes for people with a lot of carpet. Time will tell. I am sure some will ask why they didn’t keep both side brushes and add the CleanEdge blower, but I suspect the answer is a combination of cost control (not increasing price) and battery life.

    Dropping one side brush also probably doesn’t affect performance much, and may even improve it a bit depending on your needs. Programming just alters how the vac approaches edges to ensure a the side brush is always facing the right direction. And as I mention above, side brushes can hockey sticke debris into edges and corners a robot vac can’t reach. Adding an edge blower is a better way to counter that hockey stick problem than just adding more hockey sticks.

    Anyhow, I wanted to post that I am happy with the upgraded model for my needs. However, depending on what you prefer (second side brush, or edge blower), you might need to do some added digging on vendor sites to see which model they are now shipping.
    Images in this review
    Customer image Customer image
    Customer imageCustomer image
  • Sandie
    1.0 out of 5 stars Not as advertised
    Reviewed in the United States on August 27, 2024
    Verified Purchase
    See cut & paste of product page. Shark RV2502AE AI Ultra Robot Self-Empty Vacuum, Black
    Visit the Shark Store
    4.2 4.2 out of 5 stars 3,450 ratings
    $375.00 with 37 percent savings-37% $375.00
    XL HEPA Self-Empty Base
    Brand Shark
    Model Name AI Ultra
    Special Feature LiDAR Navigation, Self-Cleaning Brushroll, Edge Cleaning, Obstacle Avoidance, Bagless, Self-Emptying
    Color Black
    Product Dimensions 15.52"L x 11.59"W x 16.97"H
    Surface Recommendation
    Carpets & Hardfloors
    Controller Type
    App Control, Voice Control
    Battery Cell Composition
    Lithium Ion
    Item Weight
    15.3 Pounds
    About this item
    INCREDIBLE SUCTION: Powerful Shark suction picks up dirt and debris on all floor types—tackling even the toughest of messes in your home.
    NO SPOTS MISSED: With Matrix Clean Navigation, the vacuum cleans in a precise matrix grid taking multiple passes over dirt and debris for whole home, deep cleaning coverage.
    IT EMPTIES ITSELF: The bagless, self-emptying base holds up to 60 days of dirt and debris while its true HEPA filtration captures and traps 99.97%* of dust and allergens (*down to .3 microns).
    PRECISION HOME MAPPING: 360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day or night, adapting to everyday changes in the home.
    PERFECT FOR HOMES WITH PETS: With powerful vacuum suction, Shark’s self-cleaning brushroll, and HEPA filtration system the robot captures pet hair, dust, dander and allergens with ease.
    HANDS-FREE CONTROL: Set a cleaning schedule, initiate on-demand cleaning, or activate cleans all with sound of your voice using Amazon Alexa or Google Assistant.
    EXTENDED RUNTIME: Up to 120 minutes of runtime for whole-home cleaning. And with Recharge and Resume, the robot will return to the dock, recharge, and can pick up where it left off.
    BUILT, TESTED, AND PERFECTED: Shark puts their robots through rigorous testing to guarantee reliable, and high-quality performance.
    WHAT’S INCLUDED: 1 Shark AI Ultra Robot, 1 XL HEPA Self-Empty Base, and 2 Side Brushes.
    Note it states there are 2 side brushes.
    When the initial order arrived and I open it and began following the enclosed directions, I realized that the directions did NOT match the product. E.G. Directions showed 2 side brushes the product had a single side brush and the apparent port area for the second brush was sealed over (a different floor panel installed). Further, the directions indicated an "on/off" button on the back of the base. Again, no button and the area was sealed off. Thinking it was an error in delivery, Amazon issued me a replacement. It was exactly the same. It too has been returned. What possible use is a robotic floor vacuum with a single side brush??

    Ordered and received a NEW version (not refurbished, as the 1st 2 were) opened the box AGAIN there is a single side brush, as in the refurbished models, and no on/off switch. As noted it is not as advertised.
    I will give it a try, but I expect it to be substandard. Not acceptable for the price.
    Beware, of this particular item.
    It is a replacement for a refurbished Shark, that finally wore out. I was VERY happy with the job it did.
  • Jake from Cbus
    5.0 out of 5 stars Solid product
    Reviewed in the United States on October 18, 2024
    Verified Purchase
    I’ve only owned this for a week but impressed with our new robot vacuum so far. Its does what it’s advertised to do and cleans well. We have it cleaning about 800 sq. foot of hardwood in a house with a shedding puggle and the floors have never looked better. Takes like 90 mins but very thorough and slow enough and quiet enough that my two dogs don’t seem to mind it.